gbja Privacy Policy

This privacy policy applies to the gbja platform and all its services. Please read this policy carefully. By using our services, you are considered to have accepted the terms of this policy.

gbja is a trusted online entertainment platform serving users in Bangladesh. Protecting your privacy is one of our highest priorities. This privacy policy tells you what types of information we collect, why we collect it, and how that information is kept secure.

This policy applies only to the gbja website and its associated mobile services. Third parties are responsible for the privacy policies of their own websites or services. We reserve the right to update this policy at any time, and changes will be considered effective from the moment they are published on the website.

When creating and using an account on gbja, we may collect the following types of information:

2.1 Information You Provide Directly

When you register on our platform or use our services, the information you voluntarily provide may include:

• Full name and date of birth
• Email address and mobile number
• Password and security-related information
• Identity document details (for required verification)
• Financial transaction details (related to bKash, Nagad, or Rocket accounts)
• Messages and requests you send to customer support

2.2 Automatically Collected Information

When you browse our website, certain technical information may be collected automatically:

• IP address and device identification information
• Browser type, language, and version
• Visit times, pages viewed, and navigation patterns on the website
• Information obtained through cookies and similar tracking technologies
• Account login and logout history

2.3 Transaction-Related Information

Transaction details are automatically recorded during deposits and withdrawals. This includes the transaction amount, time, method (bKash, Nagad, or Rocket), and the associated reference number. This information is used to ensure secure transactions and prevent fraud.

gbja collects your information for the following legitimate purposes:

gbja applies industry-standard security measures to protect your personal information. Our platform uses SSL encryption technology, which keeps all data transfers between your browser and our servers secure.

4.1 Technical Security Measures

• SSL/TLS Encryption: All data transfers are protected by industry-standard encryption.
• Firewall Protection: Advanced firewall systems prevent unauthorized access.
• Data Encryption: Sensitive information is stored on servers in encrypted form.
• Secure Payment Gateway: Financial transactions are processed through secure and verified channels.
• Regular Security Audits: Regular security tests are conducted to identify system vulnerabilities.

4.2 Data Retention Period

Your information is retained only for as long as necessary. Even after an account is closed, certain information may be retained up to the applicable legal time limit for purposes of legal compliance, fraud prevention, or dispute resolution.

gbja does not sell or rent your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

Trusted third parties are engaged to provide core services such as payment processing, technical infrastructure, and customer support. These partners work on our behalf and are also required to follow strict privacy rules. Only the minimum information necessary to complete a specific task is provided to them.

5.2 Legal Requirements

gbja may be legally required to disclose information to comply with court orders, lawful requests from investigative authorities, or applicable legal obligations. In such circumstances, we will provide only the information necessary to fulfill the specific request.

5.3 Business Restructuring

In the event of a merger, acquisition, or transfer of any part of the business, user information may be transferred to the relevant successor entity. We will notify users in advance if such a change occurs.

The gbja website uses cookies and similar technologies that enhance your browsing experience and ensure the functionality of the platform.

6.1 Types of Cookies

• Essential Cookies: Indispensable for the basic functionality of the website. Without these, the website does not work properly.
• Functionality Cookies: Help remember your preferences and settings, such as language selection and login status.
• Analytics Cookies: Used to analyze website usage and assist in service improvement.
• Security Cookies: Used to detect and prevent fraud and unauthorized access.

6.2 Cookie Controls

It is possible to control cookies through your browser settings. However, disabling certain essential cookies may prevent the website's core services from functioning properly.

gbja believes that users' rights in data protection are of the highest importance. You have the following rights:

To exercise these rights or to make any data-related request, please contact our customer support team: [email protected]

gbja is an adults-only platform and is intended solely for those aged 21 and over. We do not knowingly collect or process information from anyone under the age of 21. An age verification process is followed at the time of registration.

If it is believed that a minor's information has been collected for any reason, a parent or legal guardian should contact [email protected]. After verification, the relevant information will be deleted without delay.

gbja's servers and technology infrastructure may be located in various countries. As a result, your information may be transferred and processed internationally. Adequate safeguards are always ensured for such transfers.

For data transfers, we ensure the transfer by applying industry-standard encryption, contractual safeguards, and assessing the data protection standards of the recipient.

gbja reserves the right to change or update this privacy policy at any time. If significant changes are made, we will publish a notice on the website or send a message to the registered email address.

Changes will be considered effective from the moment they are published. The date of the most recent update will be noted at the top or bottom of each policy. We encourage you to review this policy regularly.

If you have any questions, concerns, or complaints regarding this privacy policy, please contact our customer support team. We provide assistance in Bengali and English via 24/7 live chat and email.

• Email: [email protected]
• Live Chat: Available 24/7 via the website

We will review any data protection-related request within a reasonable time and take the necessary steps.